Privacy policy

This Privacy Policy explains how PROXINOT collects and uses personal data when you visit https://proxinots.com, place an order or contact us.

Data controller

PROXINOT, a French societe civile immobiliere (SCI), registered with the RCS of Chambery under SIREN 845 391 382, head-office SIRET 84539138200015, with share capital of EUR 500 and registered office at 5 RUE FELIX CHAUTEMPS, 73400 UGINE, FRANCE. VAT number: FR33845391382. Contact: support@proxinots.com.

Information we collect

Depending on how you use the store, we may collect your name, email address, billing and delivery address, order information, payment status, customer-service messages, device and browser information, IP address, cookie identifiers and information required to prevent fraud and secure transactions. Full card details are processed by authorized payment providers and are not stored by PROXINOT.

Purposes and legal bases

· To process payment, fulfill and deliver orders and manage returns, based on performance of the sales contract.

· To answer requests and provide customer service, based on the contract or our legitimate interest in assisting customers.

· To comply with accounting, tax, consumer-protection and other legal duties.

· To protect the store, prevent fraud and establish or defend legal claims, based on legal obligations and legitimate interests.

· To use non-essential cookies or optional analytics only where the required consent has been obtained.

Recipients

Data may be shared only as needed with Shopify, payment providers, delivery providers, professional advisers, technical service providers and public authorities where legally required. These recipients process data under their own legal duties or contractual safeguards.

International transfers

Some service providers may process data outside France or the European Economic Area. Where required, appropriate safeguards are used, such as an adequacy decision or approved contractual clauses.

Retention

Order, invoice and accounting records are retained for the periods required by law, generally up to 10 years. Customer-service and contractual correspondence is retained only as long as reasonably necessary, including applicable limitation periods. Optional cookie data is retained according to the cookie settings displayed on the store.

Your rights

Subject to applicable law, you may request access, correction, deletion, restriction, objection or portability of your personal data and may withdraw consent at any time where processing relies on consent. Send requests to support@proxinots.com. You may also lodge a complaint with the French data protection authority, the CNIL.

Security and updates

We use reasonable technical and organizational measures to protect personal data. This policy may be updated when our services or legal requirements change; the current version is published on this page.